iPhone 4: WIFI not working properly, will not connect all the time

Question

Level 1

20 points

iPhone 4: WIFI not working properly, will not connect all the time

Hello:
I've had my new iPhone 4 for over a week, i'm on my second phone already. I noticed that the WIFI connection would not work properly; even when connected, it access the internet from the 3G network (slowly) and not my wireless router. I restored the phone and still the same problem. I know it's not a problem from my connection as my computers and old 3GS work perfectly.
So I took the phone to the store and they exchanged it right away.
Lo and behold, my newer iPhone 4 has the SAME EXACT PROBLEM. Is this another flaw? Is anyone else experiencing this? I searched on twitter and some people posted about the same thing.

I'm very disappointed with this new phone, as much as I love FT and its display, the antennae and proximity sensor issues are more than enough. Now a WIFI issue as well?

Thank you in advance for your answers.

D.

Macbook pro 17, iOS 4

Posted on Jul 31, 2010 4:41 PM

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Answer 1

w7ox

Level 4

2,407 points

Jul 31, 2010 5:40 PM in response to DCNY69

I've never had this problem, on my iPh4 or my wife's.

How do you have your router configured? Is it b, g or n? There is a little subtlety in the iPh4's wifi specs: "802.11b/g/n Wi-Fi (802.11n 2.4GHz only)". Note the 2.4GHz only for n.

Phil

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Answer 2

Jul 31, 2010 5:50 PM in response to DCNY69

hi I am having the same stuff and on my 3rd iphone 4 i have had the 3g and 2g and never had so many problems i can not go back to any other phone and wish i was lucky to have one that works as its ment too i shall go back to apple again and im sure they will again change the phone and ill keep going untill im happy.
my router is set up fine as works great with lap top and so on.
i have the sensor issue too getting right on my nerves

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Answer 3

w7ox

Level 4

2,407 points

Jul 31, 2010 6:01 PM in response to ice ma1den

ice ma1den wrote:
my router is set up fine as works great with lap top and so on.

I think the wifi problems relate to a setting in the iPhone or perhaps the channel the router is set to or the frequency (5GHz and n will not work with the iPh4). Most of us are having no wifi issues. My general advice is take it to a public wifi hotspot or library and see if it works there. If it does, the phone is not the problem

i have the sensor issue too getting right on my nerves

The Proximity Sensor issue is the worst problem I've heard of. It can be caused by the wrong sort of case or even an improper screen protector. If it is happening with a bare iPh4 it needs a trip to Apple and probably a replacement. Don't expect a software fix to deal with that problem, since it is not universal (we have four iPh4s in our family and none have any problems, including the proximity sensor).

Phil

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Answer 4

Jul 31, 2010 6:05 PM in response to w7ox

hi thanks for this info ill check out the wifi issue and the sensor well its done it on 3 phones so far i even shown how i use the phone in the store and theysaid it should not be doing that.

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Answer 5

w7ox

Level 4

2,407 points

Jul 31, 2010 6:10 PM in response to ice ma1den

Good luck. Wow, if you've had this problem with three iPh4s, I hope it's not you being invisible to the Proximity Sensor! That would be scary, indeed 🙂

Phil

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Answer 6

Jul 31, 2010 6:14 PM in response to w7ox

ha ha i know its very odd really to have this on 3 phones 🙂 and have never had this issue with 2g and 3g phone i love the iphone and will never use anything else but wish the phone side of things would work as they have for years. I know its not the network and since the 4.0.1 update the signal is pants.

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Answer 7

DCNY69 Author

Level 1

20 points

Jul 31, 2010 11:40 PM in response to w7ox

Yes, my router is N.

And no, I don't use a case and the proximity flaw is making me put the phone on hold, mute the call or hang up on it altogether.

Thanks for your reply.
D.

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