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I have an apple 4k TV. The box has started blinking consistently and won't connect to my TV. My apple TV only has a power port, ethernet port and a HDMI port so I'm not sure how I would restart the device. I have tried disconnecting and reconnecting it and restarting my whole TV system. Nothing seems to work

Apple TV 4K

Posted on May 20, 2021 1:23 AM

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Question marked as Top-ranking reply

Posted on May 20, 2021 4:48 AM

If a restart (temporary disconnect from power) doesn’t bring improvement, then the system software needs to be restored. Unfortunately, for the 4K model, users can’t do this themselves (no USB port). Contact Apple to have the restore done by an Apple technician.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a […] flashing indicator light on the front of your Apple TV, contact Apple Support


Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

May 20, 2021 4:48 AM in response to Splashli

If a restart (temporary disconnect from power) doesn’t bring improvement, then the system software needs to be restored. Unfortunately, for the 4K model, users can’t do this themselves (no USB port). Contact Apple to have the restore done by an Apple technician.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a […] flashing indicator light on the front of your Apple TV, contact Apple Support


Contact Apple for support and service - Apple Support

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