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Microphone not working on Whatsapp videos, or regular Camara

I have noticed that when I record a video on my regular camera or on Whatsapp, it sounds funky, I was wondering if there is two different microphones on my iPhone XS Max because when I record on Snapchat or Instagram, the sound is okay

iPhone XS Max, iOS 14

Posted on May 20, 2021 1:56 AM

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Question marked as Top-ranking reply

Posted on May 20, 2021 3:14 AM

If noise cancellation is on, try turning it off.

If it is off, try turning it on.


Adjust audio and visual settings on iPhone - Apple Support


Then try the Camera app again.


If turning it off corrects the issue, you may need to take your phone in for service.


Genius Bar Reservation and Apple Support Options - Apple



1 reply
Question marked as Top-ranking reply

May 20, 2021 3:14 AM in response to janely831

If noise cancellation is on, try turning it off.

If it is off, try turning it on.


Adjust audio and visual settings on iPhone - Apple Support


Then try the Camera app again.


If turning it off corrects the issue, you may need to take your phone in for service.


Genius Bar Reservation and Apple Support Options - Apple



Microphone not working on Whatsapp videos, or regular Camara

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