Hello I forgot my passcode but my fingerprint is there, I dont want to loose my data. I am having also Icloud but not sure if this method I will use then will I get my all details from Icloud?

Hello, Can you please guide me on how can I bypass the passcode and just open my phone from fingerprint because it says your phone is disabled?

iPhone 8

Posted on May 20, 2021 9:47 AM

Reply
13 replies

May 20, 2021 11:16 AM in response to IdrisSeabright

Thank you so much, I will try that first but if in the worst case I will not get then I will go for the restore process through Itunes. I have also tried to log in to Itunes but it won't allow it because it requires some code but I won't able to find it because my phone won't allow me. So once I will restore the phone, from my Icoud i will get the data right?


May 20, 2021 2:26 PM in response to avi_patel001

Hello There,


Please help me out, I have restored my phone and log in with my Apple ID, but again they asked me for an old passcode, when I click on the forgot passcode they just show that we required the passcode. I have my fingerprint, my documents my Apple ID, and my password everything, still, apple is stuck at an old passcode, Please suggest me I pay every month iCloud, I have all the receipts and all. Please help me out my data is very important to me.


Thanks

Avi

May 20, 2021 2:38 PM in response to Lawrence Finch

Thank you, Lawrence, for your response, Yes you are right once I have to restore they asked me new passcode which I want to put but after that step, there is an option to get my backup from iCloud, during that time they asked me for an apple id then the password, after that they asked me type "old passcode" but that is the point I forgot my passcode that's why I need to do restore. Please help me out with this issue.


Thanks

Avi

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hello I forgot my passcode but my fingerprint is there, I dont want to loose my data. I am having also Icloud but not sure if this method I will use then will I get my all details from Icloud?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.