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Need to remove previous owner Apple id and password

Need to remove previous owner Apple id and password from my ipad2


[Edited by Moderator]

Posted on May 20, 2021 11:46 AM

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Question marked as Apple recommended

Only the previous owner can do that. If you can contact the previous owner, have them see the "If you no longer have your iPhone, iPad, or iPod touch" section of https://support.apple.com/en-us/HT201351


If you can't contact the previous owner and if you bought it through a 3rd party such as ebay, contact the 3rd party to see if yu can get a refund as the iPad is unusable. There is no known way to bypass activation lock without the assistance of the previous owner. https://support.apple.com/en-us/HT201441

Posted on May 20, 2021 11:56 AM

2 replies
Question marked as Apple recommended

May 20, 2021 11:56 AM in response to shastafixer

Only the previous owner can do that. If you can contact the previous owner, have them see the "If you no longer have your iPhone, iPad, or iPod touch" section of https://support.apple.com/en-us/HT201351


If you can't contact the previous owner and if you bought it through a 3rd party such as ebay, contact the 3rd party to see if yu can get a refund as the iPad is unusable. There is no known way to bypass activation lock without the assistance of the previous owner. https://support.apple.com/en-us/HT201441

Need to remove previous owner Apple id and password

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