Airpod Pro not playing

Hi jston8,

Thank you for posting in Apple Support Communities. We know how important it is for your AirPods to function properly. Can you tell us more about how they are not working? Is the sound different? Is it disconnecting from your paired device? Since noticing these issues, have the AirPods been reset to see if this continues?

Reset your AirPods

Let us know!

jston8,

Thank you for clarifying that for us. Does this happen with every device you pair your AirPods with or a specific one? Is that device up to date? Did you get a change to follow the steps in the article previously provided to reset your AirPods? Does this happen only on phone calls or when listening to music?

Have you check for any interference? Check out this article: Resolve Wi-Fi and Bluetooth issues caused by wireless interference.

If you are still having trouble, you may want to reach out to Apple Support for further assistance. Depending on your region, you may be able to reach them here: Get Support.

Take Care!