I can’t unpair from old iPhone. It keeps telling me there was an error.connecting to the Apple ID SERVER

im going from an iPhone 7+ to an iPhone 11. I can’t unpair my series 3 watch from the iPhone 7+. I get an error message that it can’t connect to the Apple server. Do I need to have wi fi in order to unpair? I am at work and do not have access to wi fi.

Apple Watch Series 3, watchOS 6

Posted on May 21, 2021 6:55 AM

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1 reply

May 22, 2021 8:49 AM in response to Elmer5967

Hello Elmer5967,

Thank you for using Apple Support Communities!

We understand from your post that you are unable to unpair your Apple Watch from your iPhone 7 Plus so you can pair it with your iPhone 11. This article has steps under the heading, "How to erase your Apple Watch if you don't have your iPhone", which you may find helpful:

Unpair and erase your Apple Watch - Apple Support

Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t unpair from old iPhone. It keeps telling me there was an error.connecting to the Apple ID SERVER

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