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apple id and itunes account locked

whenever i try to update an app a message pops up saying my apple id and itunes account was locked, but when i download a new app, it works fine.

Posted on May 21, 2021 8:14 AM

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Posted on May 21, 2021 10:15 AM

Hi,

It seems that your previous account was locked, and now you use another account in AppStore. So you could try to find the correct name of your first Apple ID.

https://support.apple.com/en-us/HT201354

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apple id and itunes account locked

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