You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have no success canceling a free trial and subscription HELP

what to do when can’t cancel a free trial and subscription?

iPhone 5, iOS 10

Posted on May 21, 2021 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2021 11:16 AM

What makes you think you can't cancel it?


Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

May 21, 2021 11:16 AM in response to cancel101

What makes you think you can't cancel it?


Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

I have no success canceling a free trial and subscription HELP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.