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"No Airprint printer found" issue

New iPhone SE, Brother MFC-L2700DW printer. The IPhone and printer both connect to wireless network easily. But will not connect to each other I get error message “ No Air-Print printers found”. Have performed all FAQ recommended actions w/o success. Most sites say to check router for “ privacy separator settings”, but Xfinity Xfi does not have this. Any ideas?


iPhone SE

Posted on May 21, 2021 11:56 AM

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Question marked as Top-ranking reply

Posted on May 21, 2021 2:27 PM

Hi,


First of all a simple test: Power off the router, the printer, the iPhone, and all computers and other devices. Wait two to three minutes. Power on the router. Wait another two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all computers and other devices. Any change?


The Brother MFC-L2700DW is mentioned in About AirPrint - Apple Support as a printer supporting the AirPrint technology. AirPrint should be enabled by default on the MFC-L2700DW (https://download.brother.com/welcome/doc100128/cv_hll2340dw_eng_ap_i.pdf#G7.1001613), but you may want to check that it has not been disabled for some reason.


Also, the router must allow Bonjour. Should be allowed by default in most cases, but may be worth checking.


The MFC-L2700DW appears to connect using 2.4 GHz only (https://help.brother-usa.com/app/answers/detail/a_id/73618/~/compatibility-with-5-ghz%2C-dual-band-wireless-router%2C-or-mesh-networks). In order for AirPrint to work, a printer and an iPhone must be connected to the same network. You may want to check this, and that 2.4 and 5 GHz bands do not lead to any difficulties (depending on router settings).



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3 replies
Question marked as Top-ranking reply

May 21, 2021 2:27 PM in response to derekfromconway

Hi,


First of all a simple test: Power off the router, the printer, the iPhone, and all computers and other devices. Wait two to three minutes. Power on the router. Wait another two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all computers and other devices. Any change?


The Brother MFC-L2700DW is mentioned in About AirPrint - Apple Support as a printer supporting the AirPrint technology. AirPrint should be enabled by default on the MFC-L2700DW (https://download.brother.com/welcome/doc100128/cv_hll2340dw_eng_ap_i.pdf#G7.1001613), but you may want to check that it has not been disabled for some reason.


Also, the router must allow Bonjour. Should be allowed by default in most cases, but may be worth checking.


The MFC-L2700DW appears to connect using 2.4 GHz only (https://help.brother-usa.com/app/answers/detail/a_id/73618/~/compatibility-with-5-ghz%2C-dual-band-wireless-router%2C-or-mesh-networks). In order for AirPrint to work, a printer and an iPhone must be connected to the same network. You may want to check this, and that 2.4 and 5 GHz bands do not lead to any difficulties (depending on router settings).



May 21, 2021 12:21 PM in response to derekfromconway

derekfromconway Said:

"No Airprint printer found" issue: New iPhone SE, Brother MFC-L2700DW printer. The IPhone and printer both connect to wireless network easily. But will not connect to each other I get error message ' No Air-Print printers found'.[...]"

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Try this Site from Brother: Print wirelessly from your AirPrint-compatible Apple device - Brother

"No Airprint printer found" issue

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