You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Contacts won’t save updated names on iPhone 11

When I create a new contact or add somebody to an existing contact and I refresh my iMessage app, it unassigns them from the contact and reverts back to their phone number even though the contact itself is still available in the contacts app. I did what other people said with changing accounts and fiddling with iCloud but nothing is working.

iPhone 11, iOS 14

Posted on May 21, 2021 11:51 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2021 2:00 AM

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


1 reply
Question marked as Top-ranking reply

May 22, 2021 2:00 AM in response to ItsVeggieBoy

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Contacts won’t save updated names on iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.