So I bought an iPad off a woman I used to care for, family. Her family does not remember her email or password used to log into the iPad and it has been factory reset. When it brings me to the screen with her old email I don’t know how to get passed that. Please help.
You will need the assistance of the family to get this iPad undisabled for your use.
How to request access to a deceased family member's Apple accounts - Apple Support
Failing this, there is nothing more to be done.
You will just have to properly recycle this device with Apple.
Sorry & Good Luck to You!
You will need the assistance of the family to get this iPad undisabled for your use.
How to request access to a deceased family member's Apple accounts - Apple Support
Failing this, there is nothing more to be done.
You will just have to properly recycle this device with Apple.
Sorry & Good Luck to You!
the activation lock is not really on the ipad it's a
theft protection measure on apples servers
it needs to be removed
How to remove Activation Lock - Apple Support
if they don't know the appleID
if that does not help you then you need the assistance
of apple
Additional Support - Activation Lock (apple.com) and or
Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple
I forgot to mention the woman had recently passed away so there’s no way to ask her.
iPad
