You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

LindaPoli Author

Level 1

4 points

how do i restore a backup if my password isn't working

Trying to back up my iphone after a reset and can't remember my previous password

Posted on May 22, 2021 12:37 PM

Top-ranking reply

lobsterghost1

Level 10

153,590 points

Posted on May 22, 2021 12:46 PM

If you mean the passcode (4 or 6 digit numerical), you will have to erase the phone using your home computer using iTunes. Follow the directions in the related article at the top of the page which brought you here.

View in context

how do i restore a backup if my password isn't working

Similar questions