MacBook starts to a grey screen with a circle with a line through it.

I was trying to restart my Mac by the following instructions on another forum and somehow my Mac crashed. Now when it starts up it opens to a gray screen with a circle with a dash through it. Can someone walk me through how to fix it? also not very tech savvy 🤦🏼‍♀️


Below is my disk utility

MacBook Pro 13″, macOS 10.13

Posted on May 22, 2021 2:58 PM

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Question marked as Top-ranking reply

Posted on May 22, 2021 3:31 PM

hwbaker011 wrote:

I was trying to restart my Mac by the following instructions on another forum and somehow my Mac crashed. Now when it starts up it opens to a gray screen with a circle with a dash through it. Can someone walk me through how to fix it? also not very tech savvy 🤦🏼‍♀️

Below is my disk utility
https://discussions.apple.com/content/attachment/bdc7afe0-8304-4772-b45d-c8afc887ed91



If your Mac starts up to a circle with a line through it

https://support.apple.com/en-us/HT210901

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Question marked as Top-ranking reply

May 22, 2021 3:31 PM in response to hwbaker011

hwbaker011 wrote:

I was trying to restart my Mac by the following instructions on another forum and somehow my Mac crashed. Now when it starts up it opens to a gray screen with a circle with a dash through it. Can someone walk me through how to fix it? also not very tech savvy 🤦🏼‍♀️

Below is my disk utility
https://discussions.apple.com/content/attachment/bdc7afe0-8304-4772-b45d-c8afc887ed91



If your Mac starts up to a circle with a line through it

https://support.apple.com/en-us/HT210901

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MacBook starts to a grey screen with a circle with a line through it.

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