Level 1

5 points

I canceled a subscription but when I want to remove my payment method it does not allow, saying I have an active subscription and yet I cancelled it, please help

I canceled a subscription but when I want to remove my payment method it does not allow, saying I have an active subscription and yet I cancelled it, please help

iPhone X, iOS 14

Posted on May 22, 2021 7:36 PM

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1 reply

Level 10

685,221 points

May 22, 2021 7:48 PM in response to elda113

Has the subscription expired? One the subscription expires, try removing the payment method.

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I canceled a subscription but when I want to remove my payment method it does not allow, saying I have an active subscription and yet I cancelled it, please help

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