Double sound on facebook massenger

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Level 1

9 points

Double sound on facebook massenger

Okay so everything was fine for six months ever since I got my 12 mini. I used to have this issue when I first installed FB Messenger (in the beginning but not for awhile now) - if I receive several messages from the same person, the first comes with the Messenger notification but the second (and all the other messages after that) come with the default iPhone notification sound. It’s driving me insane because for the life of me I can’t figure out how to turn this feature off. I want to hear only one type of notification for specific app.

iPhone 12 mini, iOS 14

Posted on May 23, 2021 1:23 AM

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Answer 1

May 23, 2021 1:26 AM in response to 100tv

Messenger is not an Apple product. Contact the app developer here --> App Support or Messenger Help Center | Facebook

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Answer 2

Cano6686

Level 1

13 points

Jun 19, 2021 11:30 PM in response to SravanKrA

Hello, I would like to comment on this issue. This error occurs with regularity after several times and it was always after updating to a newer ios. This is not an application error, but an ios. It is appropriate to check the whole matter and, if necessary, issue a corrective update.

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Answer 3

100tv Author

Level 1

9 points

Jul 11, 2021 7:51 AM in response to Sueperbly

Yes, it is the tri tone. I haven’t responded sooner because I tried to find it in my Settings since neither Mail nor any other app use this sound. The first notification when someone texts me is always the default Messenger sound and any following notifications by the same person come with this tri tone you mentioned. I still haven’t heard back from their team but all other iOS friends have the same issue.

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Answer 4

Bona64

Level 1

4 points

Jul 11, 2021 2:59 AM in response to 100tv

I have the exact same issue and I am going insane. I've sent Messenger Help numerous messages and have received nothing back. I am starting to think this is an IOS issue and not an app issue. Does anyone have an update on this issue? I've update the Messenger app multiple times since this issue has occurred and the problem still persists. I've even reset my phone to factory settings and the problem is still there! Any help or guidance would be much appreciated.

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Answer 5

100tv Author

Level 1

9 points

May 23, 2021 1:51 AM in response to SravanKrA

Thank you. I already know that, I just wanted to make sure there wasn’t anything that I could do on my end.

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Answer 6

May 24, 2021 4:09 AM in response to 100tv

Me too

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Answer 7

Jun 4, 2021 9:47 AM in response to 100tv

Is it the tri tone sound your hearing? The one Instagram and mail make? Or the default text tone called note , which is the standard text tone and WhatsApp sound

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Answer 8

100tv Author

Level 1

9 points

Jun 20, 2021 1:58 AM in response to Cano6686

Yes, it always happened after an update.

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Answer 9

100tv Author

Level 1

9 points

Jul 11, 2021 7:47 AM in response to Bona64

I still haven’t found any useful solution to this and it’s certainly an issue with Messenger for iOS, since none of my Android fellas have this annoying problem.

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Double sound on facebook massenger

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