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Unresponsive iPhone 12

Hello my friends iPhone 12 Pro just went unresponsive, but her Apple Watch which is connected to her phone is working which is how she is able to receive calls. She can’t reboot her phone though.

Posted on May 23, 2021 8:37 AM

Reply
Question marked as Apple recommended

Force-restart the phone:

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds)


The operative word here is QUICKLY


If that doesn’t fix it charge it fo 30 minutes, then repeat.

Posted on May 23, 2021 8:50 AM

1 reply

Unresponsive iPhone 12

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