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Why is it that I'm being charged twice for iCloud storage?

Why is it that I'm being charged twice for Icloud storage? I have a family plan that includes storage but then I'm charged 9.99 on a separate charge for storage


[Re-Titled by Moderator]

Posted on May 23, 2021 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2021 7:50 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         


Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply
Question marked as Top-ranking reply

May 23, 2021 7:50 PM in response to TXMJG

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         


Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

Why is it that I'm being charged twice for iCloud storage?

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