Cannot print wirelessly to Brother MFC-L2740DW

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Cannot print wirelessly to Brother MFC-L2740DW

My MBA running 11.3.1 no longer recognizes my Brother MFC-L2740DW printer for wireless printing. I know the printer is on the network, it is listed as a connected device on the router. I can connect and print by USB so printer is functioning. FYI also my iPhone and iPad are no longer able to connect to it. Is this a known issue? Is Brother no longer updating necessary drivers or firmware? Brother website lists this printer as being supported in OS 11, yet I am unable to connect and print wirelessly. The printer does show up in the MBA Printer preferences, but says "offline" when I disconnect the USB cable.

Posted on May 23, 2021 9:58 AM

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Answer 1

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tom in mpls Author

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41 points

May 23, 2021 2:41 PM in response to FoxFifth

I deleted the printer listed in Printer System Preferences, then added the printer back in. That worked; I guess the old one was not part of AirPrint. I had to shut down and restart my iPad before the printer would show up, but it popped right up on my iPhone.

Thus the solution is delete the old and install the new.

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Answer 2

May 23, 2021 1:42 PM in response to tom in mpls

I have a Brother DCP-L2540DW that works wirelessly with Big Sur 11.3.1 and the Brother support web site offers the same information for your model and my model. The website is https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfcl2740dw_us_eu_as&os=10065

and Brother's statement is:

We recommend using AirPrint. If your machine does not support AirPrint, download Brother iPrint&Scan from the App Store.

For AirPrint information, see: Print wirelessly from your Mac to an AirPrint printer - Apple Support

When I installed macOS Catalina, my printer was still working wirelessly but I did need to install Brother iPrint&Scan for wireless scanning.

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Answer 3

tom in mpls Author

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41 points

May 23, 2021 2:48 PM in response to FoxFifth

Here you can see one is connected, the other is not. Details show that the first one is AirPrint, the second (old) one is not.

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Answer 4

tom in mpls Author

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41 points

May 23, 2021 2:51 PM in response to FoxFifth

FYI I had also installed iPrint&Scan with Big Sur. It is still working for scans.

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Cannot print wirelessly to Brother MFC-L2740DW

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