Related Article: How to remove Activation Lock

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to remove activation lock from an Apple device (watch) that was inherited from a recently deceased family member?

We can unlock his phone but do not know his Apple ID login information. We have removed the device from his Apple ID and unpaired the watch from his phone, but we are not able to pair it with a new phone. I think normally we would need to log in on Apple.com and remove the device and the lock but we’re not able to do so. Wondering if there’s any other way to make it work.

Apple Watch

Posted on May 23, 2021 12:22 PM

Reply
Question marked as Apple recommended
1 reply
Question marked as Apple recommended

How to remove activation lock from an Apple device (watch) that was inherited from a recently deceased family member?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.