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can't start the ipad after update

after last update end of April, I can't restart my iPad anymore, by holding power button, or reconnect with cable, the apple logo appeared for ca. 15 sec then disappeared again.

the Ipad pro newest one is totally dead

Posted on May 23, 2021 8:52 PM

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Question marked as Top-ranking reply

Posted on May 24, 2021 9:07 AM

Connect your iPad to its Power Adapter and allow the iPad to charge for at least an hour. Whilst still connected to the Power Adapter, if the iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPad won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

2 replies
Question marked as Top-ranking reply

May 24, 2021 9:07 AM in response to Sturmvogel8

Connect your iPad to its Power Adapter and allow the iPad to charge for at least an hour. Whilst still connected to the Power Adapter, if the iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPad won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

May 24, 2021 9:03 AM in response to Sturmvogel8

Try the new hard reset procedure for the 2018/2020 iPad Pro models without a Home button.


1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

can't start the ipad after update

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