Internet

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Internet

Problem - some games are saying they can’t connect to the net

I have turned phone on and off, gone into setting and checked I can use the internet in the app. I have also reset network setttings and updated my phone and with doing all those the problem is still there

what can I do now?

Posted on May 23, 2021 11:15 PM

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Answer 1

May 24, 2021 1:14 AM in response to kieryn94

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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