Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Canceled iTunes subscription

Good morning


By mistake, I activated the itunes Apple Music Single Membership subscription for the Apple ID ***@amazingfactory.pt.

The subscription is associated to a PayPal account, wich I already removed as well since the PayPal account is personal and the ID apple account is from the company I work for.

I already canceled the subscription but the amount will be debited to me. It will be possible not to charge me € 6.99 for the subscription since it was a mistake. Thank you very much

Best regards

Carolina


[Edited by Moderator]

Posted on May 24, 2021 3:07 AM

Reply
Question marked as Best reply

Posted on May 24, 2021 6:50 AM

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.


You may need to put the payment method back on to get a refund there.


(198606)

1 reply

Canceled iTunes subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.