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Canceled iTunes subscription

Good morning

By mistake, I activated the itunes Apple Music Single Membership subscription for the Apple ID ***@amazingfactory.pt.

The subscription is associated to a PayPal account, wich I already removed as well since the PayPal account is personal and the ID apple account is from the company I work for.

I already canceled the subscription but the amount will be debited to me. It will be possible not to charge me € 6.99 for the subscription since it was a mistake. Thank you very much

Best regards

Carolina

[Edited by Moderator]

Posted on May 24, 2021 3:07 AM

Top-ranking reply

Niel

Level 10

733,319 points

Posted on May 24, 2021 6:50 AM

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.

You may need to put the payment method back on to get a refund there.

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Canceled iTunes subscription

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