Voice Memo partially lost after pause and resume during recording.

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Voice Memo partially lost after pause and resume during recording.

Hi, couple days ago I was recording on my MAC Catalina 10.15.7 a VERY important interview. I hit "Pause" because I was interrupted. Then, like 20 minutes after I hit "resume" to continue recording. The wave on the Voice Memo app showed that it was still recording. Actually, the duration that the app shows is 37:58, but what can I actually reproduce is the first 5 minutes, before I paused the recording. Afterwards, it just shows empty space. I tried already to edit the video and trim it in order to be able to listen the part I recorded after resuming, but it does not work. How can I recover the rest of the interview?

Please note on the image below, the duration of the total voice memo and what actually can be played.

MacBook Air 13″, macOS 10.15

Posted on May 24, 2021 6:56 AM

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Answer 1

Top-ranking reply

MoonJ.

Community Specialist

May 25, 2021 8:44 AM in response to karol157

Hello karol157,

From your post it appears you are trying to recover part of a Voice Memo file that is missing.

We would suggest sharing the Voice Memo with another device and see if the same thing happens there.

If it does, then most likely there was an issue during recording and it will not be able to be recovered.

Cheers.

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Answer 2

May 25, 2021 1:09 PM in response to karol157

Hello karol157,

Unfortunately it sounds like there was a malfunction in the recording and it is not going to be able to be recovered.

If Voice Memos for iCloud was not enabled, and there is a backup available from after the recording was made, and before you discovered the problem, you could try and restore the backup and see if the file is better.

Tap on Settings > [your name] > iCloud. If Voice Memos is toggled on, then the file would not have been included in a backup and this method would not be available.

If you want to try to restore a backup, here is how: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Keep in mind that if you restore a backup, any data that was on the device since that backup was created will be removed. If there is data you are going to need, be sure to back up the iPhone to another location to avoid overwriting the backup you are trying to restore.

Here is how to back up your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support

Have a good day.

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Answer 3

karol157 Author

Level 1

13 points

May 25, 2021 10:01 AM in response to MoonJ.

Hi Moonj,

I tried to upload it into the cloud and download it again and it didn't work. I tried to access to the voice memo through my iPhone and it didn't work either. But the voice memo duration seems to be the longest one, althought it repreoduces just until I pressed "pause".

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Voice Memo partially lost after pause and resume during recording.

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