I can’t turn my iPhone 12 Pro Max off.

Try force restart and then check if it turns back to normal.

To force restart, follow this sequence:

Press and release volume up (+)

Press and release volume down (-)

Hold Power button until you see the Apple logo again on the screen.

To close down any iphone you don’t need buttons

Just tap Setting/General scroll down and tap shut down (its in blue at the bottom of the list !)

The slide to power off window appear . Slide at the phone powers off

You likely didn't hold the side power button long enough. It can take up to 30 seconds.

Press and quickly volume up button

Then press and quickly release volume down button

Then press and KEEP HOLDING the side power button (keep holding past any message on the screen, and keep holding even if the screen goes completely black) UNTIL the Apple Logo appears, THEN LET GO.

How exactly are you trying to power your phone off?

The correct procedure is to hold the volume up and side power buttons at the same time until you see the swipe to power off. Then you swipe to power off.

I can't turn off my iPhome 12 Pro Max. I've tried volume up then down and power button. It won't go off. I hel the power button plus volume and it called 911. My phone is currently frozen in medical emergency mode and there is no medical emergency!!

What if the force restart doesn’t work?

I wasn't the person who provided the directions to do a forced restart. I gave you the correct directions to power off your phone.

Did neither work?

I can’t do a force start by pressing vol up, then vol down and then right side button?

Why? I can only do a vol up and a right side togetrher and then swipe switch off

Emergency SOS message is on and can not turn off the phone

I am unable to close nor open my iphone 12 pro max, there is a blurry screen that shows up

My iPhone pro Maxx just goes Blank for a couple of minutes, does not respond to any buttons?? Why is this so?

I can’t turn off my iPhone 12 Pro Max. Now showing only medical I’d. Call is gone to emergency no.

how can i activate my phone?

Thank you for the excellent advice. ! It really works. I've been trying to get into my phone for the past hour with no luck until I read your advice on how to get in my phone. Thank you so much!