Not able to "Set Up Personal Hotspot"

Question

Not able to "Set Up Personal Hotspot"

Hi All,

Till iOS 14.4.4 I can able to use my personal hotspot to connect to other mobile devices, but after upgrading iOS to 14.5.1 and 14.6 I am unable to set up my Personal Hotspot in iPhone. I am using a BSNL service provider as my Carrier.

I am trying to set up it by going to Settings->Mobile Data->Mobile Data Network, and providing all the APN and details whatever needed. But after restarting the phone I when I am going to Settings->Mobile Data-> Set Up Personal Hotspot, then I am getting the following message `To enable personal hotspot on this account, contact Carrier`.

I am thinking it is a bug in new iOS updates after version 14.4.4.

Please check the issue and please fix in the future update.

Posted on May 25, 2021 1:02 AM

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Answer 1

Top-ranking reply

Rushil Goomer

Level 1

4 points

Jun 29, 2021 8:42 AM in response to amits97

Get your sim updated, for 50₹ you’ll get a new BSNL sim card and it will work perfectly. Some security issues in the sim cards before 2019! If very urgent insert another sim card (non bsnl) and turn on hotspot using it, with turning off your phone insert bsnl sim, it works too. But you have to replace your sim card no other option.

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Answer 2

SravanKrA

Level 10

451,306 points

May 25, 2021 1:03 AM in response to bajrangprasad01

Personal Hotspot is a carrier Specific feature. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you.

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Answer 3

May 28, 2021 4:44 AM in response to bajrangprasad01

Had this same issue. Tried solving it for days. Finally i used another sim card (vodaphone 4G) and enabled hotspot. Without switching off I switched back to BSNL and it worked!!

try it out and probably it’ll work

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Answer 4

amits97

Level 1

9 points

Jun 30, 2021 7:40 AM in response to Rushil Goomer

I tried using another sim (vodafone). Hotspot got activated, but it got disabled again when I put in my BSNL sim (without switching off).

I’ll try getting a new SIM for my existing number and try again. Thanks for suggesting the solution! :)

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Answer 5

May 25, 2021 1:09 AM in response to SravanKrA

But on the previous versions like 14.4.4 or below it is working perfectly fine. After upgrading to 14.5, 14.5.1, and 14.6 I am facing this issue. And also if I am using the same SIM in the android device I am perfectly able to use the DATA and personal hotspot.

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Answer 6

Jun 30, 2021 7:47 AM in response to amits97

The new sim card will definable work. It is quick, cheap and reliable 😊

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Answer 7

amits97

Level 1

9 points

Jun 29, 2021 8:38 AM in response to bajrangprasad01

I am facing this exact same issue too. Personal hotspot was working perfectly fine with BSNL until one of the recent iOS updates :(

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Not able to "Set Up Personal Hotspot"

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