Apple Event: May 7th at 7 am PT
My Touch ID malfunctions 80% of the time on my MacBook when trying to log in, but works when in most other functions, for instance it never malfunctions when used to access passwords . This goes for my iPhone as well. What might be the problem?
MacBook Pro 13″, macOS 10.15
Touch ID
Try turning your finger a bit or a light tap.
System Preferences > Touch ID > Use Touch ID for:
Uncheck the box beside “Unlocking your Mac”.
Log out.
Log back in
Check the box beside “Unlocking your Mac”.
https://support.apple.com/guide/mac-help/touch-id-mchl16fbf90a/mac
If this doesn’t help, reset SMC and then try performing the step posted above.
Touch ID
Try turning your finger a bit or a light tap.
System Preferences > Touch ID > Use Touch ID for:
Uncheck the box beside “Unlocking your Mac”.
Log out.
Log back in
Check the box beside “Unlocking your Mac”.
https://support.apple.com/guide/mac-help/touch-id-mchl16fbf90a/mac
If this doesn’t help, reset SMC and then try performing the step posted above.
Touch ID malfunctions, but only with certain functions? Why?
