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Sidecar doesn't work between my MacBook Pro 13" and iPadOS

Hello,


I do not want to be mean but this is the second time I've had to ask this question because people didn't know the answer so they just bailed out on me. For that reason please tell me if you don't know the answer.


I have been having a problem for nearly 8 months. The problem is that I can't connect my MacBook Pro 13 to my iPadOS using sidecar anymore. I use to be able to just click a button or go on System Preferences and go on Sidecar but now I see this:



And when I look in my Menu Bar I see this:



So please help me. I really need this to work again and if you don't know the answer just tell me and I will accept it.


Have an amazing day,

ME 1931

MacBook Pro (2020 and later)

Posted on May 25, 2021 8:12 AM

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Question marked as Top-ranking reply

Posted on May 26, 2021 10:55 AM

I finally made it back to you.

We are all just volunteers here.

We all only help out our fellow users when we can and when time allows.

So, I wad unable to return to your post for awhile.


I see Phil was able to try and attempt to help you with your SideCar issues.


Since you appear to not know very much about Macs and iOS devices, maybe it was a fluke that SideCar connected up to both your Mac and iPad the last time you tried this.

Everything on both your Mac and iPad had already been setup perfectly without any interference from you.


Maybe you inadvertently changed something either on your Mac or iPad that broke the SideCar connectivity.


I think you really need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

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May 26, 2021 10:55 AM in response to ME1931

I finally made it back to you.

We are all just volunteers here.

We all only help out our fellow users when we can and when time allows.

So, I wad unable to return to your post for awhile.


I see Phil was able to try and attempt to help you with your SideCar issues.


Since you appear to not know very much about Macs and iOS devices, maybe it was a fluke that SideCar connected up to both your Mac and iPad the last time you tried this.

Everything on both your Mac and iPad had already been setup perfectly without any interference from you.


Maybe you inadvertently changed something either on your Mac or iPad that broke the SideCar connectivity.


I think you really need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

Reply

May 26, 2021 8:50 AM in response to ME1931

A 6th generation iPad should work with Side Car.


Is the following all true?:

From Use your iPad as a second display for your Mac with Sidecar - Apple Support


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May 26, 2021 8:57 AM in response to Phil0124

What is true:


  • Both devices are signed it to iCloud with the same Apple ID (If you want me to double check, you will have to tell me how to do that)
  • They are 10 meters within each other
  • Bluetooth, Wi-Fi and Handoff are turned on.


What is cellular connection and what do you mean by "The Mac is not sharing its Internet connection"


Hope that helps a little,

ME1931

Reply

May 25, 2021 11:17 AM in response to ME1931

What year and model iPad do you have/own?

The “A” model number can be found on aluminium back of your iPad in small print right under the larger bold print “iPad”.

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.



Please attempt to answer all questions asked.


Thank You.

Reply

May 25, 2021 11:56 AM in response to ME1931

I'll make this even easier for you, if you own an iPad that is compatible with either version of the Pencils, SideCar should be working.

If you own a 2014 iPad Air 2, 2015 iPad Mini 4 or earlier iPad model OR a 2017 iPad 5th generation model, SideCar DOES NOT work with any of these iPad models.

Older iPads and the 2017 5th gen iPad have NO support for Pencils and are NOT supported in Apple's macOS SideCar feature.

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May 26, 2021 9:11 AM in response to ME1931

What about Two-Factor Authentication? Are you using that on your Apple ID?


To check the iCloud account on the iPad, go to Settings->Account(top of Settings) and see what email address is logged in there under your name. On the Mac go to System Preferences->iCloud /Apple ID and see what email it says you are logged in there with.


Both must match.


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May 26, 2021 10:05 AM in response to Phil0124

Hello,


I forgot to mention in the last message that I don't know what Two-Factor Authentication is... (Sorry about that)


Both my iPad and Mac are signed in with the same Apple ID.


I would like to thank you for answering me so quickly and being very efficient!!!!!!


ME1931

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May 26, 2021 11:46 AM in response to ME1931

To verify it is on, Go to Settings->Account->Password & Security, and make sure the entry for Two-Factor Authentication is turned on.


If you don't have an iPhone, you can setup a non Apple phone to receive the security codes via SMS or voice call. This includes land lines and Android phone numbers.


See the linked support document above for how to do that.


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Sidecar doesn't work between my MacBook Pro 13" and iPadOS

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