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Apple Watch Series 3 mark on screen

I have this mask on my screen. A line at the top and then a bright spot, not sure why. Any suggestions on how to get rid of it?

Apple Watch

Posted on May 25, 2021 12:47 PM

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Question marked as Top-ranking reply

Posted on May 25, 2021 2:25 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


But chances are it is a hardware problem. For repair & service:

watch Repair - Official Apple Support

watch Service Pricing - Apple Support


1 reply
Question marked as Top-ranking reply

May 25, 2021 2:25 PM in response to grace_1022

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


But chances are it is a hardware problem. For repair & service:

watch Repair - Official Apple Support

watch Service Pricing - Apple Support


Apple Watch Series 3 mark on screen

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