Refund

A relative made charges on my account without my knowledge. I need a refund on them.


iPhone 7, iOS 14

Posted on May 25, 2021 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2021 7:09 PM

Hi travis5139,


How to request a refund

Go to reportaproblem.apple.com

Sign in with your Apple ID and password.

If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.

Follow the instructions on the page to choose the reason why you want a refund and submit your request.


How long refunds from the App Store or other Apple services take:

https://support.apple.com/en-au/HT210904


OR


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-au/HT204084


If nothing here works for you, you might want to click on the "Get Support" link at the right on the top of this page to contact Apple.

1 reply
Question marked as Top-ranking reply

May 25, 2021 7:09 PM in response to travis5139

Hi travis5139,


How to request a refund

Go to reportaproblem.apple.com

Sign in with your Apple ID and password.

If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.

Follow the instructions on the page to choose the reason why you want a refund and submit your request.


How long refunds from the App Store or other Apple services take:

https://support.apple.com/en-au/HT210904


OR


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-au/HT204084


If nothing here works for you, you might want to click on the "Get Support" link at the right on the top of this page to contact Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund

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