I had a payment go through I did not authorize

How to get my money back on a payment I did not authorized to come out of my account

iPhone SE, iOS 14

Posted on May 25, 2021 7:14 PM

Reply
2 replies

May 25, 2021 7:47 PM in response to Ryanjlwebb

Ryanjlwebb Said:

"I had a payment go through I did not authorize: How to get my money back on a payment I did not authorized to come out of my account"

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Contact Apple ASAP:

A. Take this Up with Apple:

For financial assistance, you need to contact Apple Support. These are User-to-User forums. You are not speaking with Apple Here. We are just everyday Apple users like you. No one here has access to your account information (and that is a good thing, BTW). Also, consider troubleshooting this using a computer, as it would be more user-friendly doing so.

Apple Support Contact Info:

Note: Phone Calls are Currently a Wait:

Due to the Coronavirus Pandemic, phone calls are taking a lot longer than usual. So, take this up with Apple, despite how long it may take to get on the phone. With many out of work, and many home from school, phone calls will likely take a while to go through — so, just stay on the line. Ask the Apple Rep — they’ll see this and will run you through the fix. Chats are taking a bit longe


B. Screenshare:

Consider performing a screensharing session on your device, so the Apple Rep can see this firsthand, from your perspective.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I had a payment go through I did not authorize

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