Can't load video error with Apple TV+ on Roku

Have checked internet connection and speed as per this topic thread and all fine. Ted Lasso loads and plays fine but CANNOT find any other program that will load! All other streaming services also work well. NetFlix, Prime, Hulu, Acorn etc, etc. Just Apple TV ... awful !!!


Posted on May 25, 2021 7:57 PM

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4 replies

May 26, 2021 2:16 PM in response to JoeSardina

Hello JoeSardina,


It sounds like the Apple TV+ app on your TV is not playing any Apple TV shows outside of one.


Here are some resources that can help:





Hope this information helps.


Have a good day.

May 27, 2021 9:46 PM in response to KMB_12

I can get shows to play in the Apple TV app on my Apple devices. What I cannot do is get them to play on my TV via the Roku Apple TV Channel. The channel shows all the shows, trailers etc.. Ted Lasso show loads and plays fine. Every other show gives me a "Video Unavailable" error and tells me to check my internet connection which is fine. Apple TV channel is the only 1 that fails, all other streaming channels work just fine. I've seen other posting with the same / similar problem but no useful responses.

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Can't load video error with Apple TV+ on Roku

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