Authentication files
Why is my phone telling me I need to authenticate my files
iPhone X, iOS 14
User profile for user:
Leanne_68
User level:
Community Specialist
Hello Elizajaine,
Welcome to Apple Support Communities!
We see that you are being prompted to authenticate your files on your iPhone.
We’d be happy to help!
Are you getting this message in the Files app only?
Are you able to restart your iPhone through the steps in Restart your iPhone?
Have a great day.