You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

It says my account has been disabled on the App Store

It’s says my account has been disabled from the apple store

iPhone 12 Pro Max, iOS 14

Posted on May 25, 2021 9:09 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2021 9:10 PM

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

2 replies
Question marked as Top-ranking reply

May 25, 2021 9:10 PM in response to sabiyah34

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

May 25, 2021 10:19 PM in response to sabiyah34

Open iCloud.com on PC or Mac and try resetting your password in your profile. Update the profile as well. Edit/update an email address, if you have not provided one yet. Sign out of your Apple ID from settings, and login back in. Now open App Store if you are asked with credentials to log in provide them with the updated set of username and password.

It says my account has been disabled on the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.