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IPad Air 2 unable to update to iPadOS 14.6

I have an iPad Air 2 with iPadOS 13.3.1. I have been trying to perform the upgrade to iPadOS 14.6 but seem to be unable to do so.


When I go to the software-update screen, the update will download (plenty of space left on the iPad) within a matter of minutes. After downloading, it goes into preparation of the update. This preparation runs for about 5-10 minutes. Then it stops and the update screen just gives the option again to download and install the update (doing that just restarts the cycle again). It never goes to the actual installation of the update.

I have already restarted the iPad -> no effect

I have removed the downloaded update -> no effect


Is there a way to fix this issue and get the update?


Thank you for the help.

iPad Air 2 Wi-Fi

Posted on May 26, 2021 1:49 AM

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Question marked as Best reply

Posted on May 26, 2021 1:58 AM

Check that you have adequate free-space before you start. Whilst the update itself may not be that large, keeping at least 4-5GB of free-space provides “headroom” for download and unpacking of the update prior to the actual install phase of the update.


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

4 replies
Question marked as Best reply

May 26, 2021 1:58 AM in response to D3W0lf

Check that you have adequate free-space before you start. Whilst the update itself may not be that large, keeping at least 4-5GB of free-space provides “headroom” for download and unpacking of the update prior to the actual install phase of the update.


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

IPad Air 2 unable to update to iPadOS 14.6

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