Why is My account has been disabled in the App Store and iTunes
iPhone 11 Pro Max, iOS 14
Question marked as
Top-ranking reply
Hello,
Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856
The people responding on this forum are Apple product users just like you and do not know why you received this message other than Apple saying "there might be a problem with the payment method that you have on file."