AppleTV TNT app not displaying live feed in 4K

Has anyone else had problems with the livestream on the TNT app not displaying 4K video? Everything else on the Apple TV works in 4K when available and 4K is displaying correctly when streaming through the Android TV App on the TV.



Apple TV, tvOS 14

Posted on May 26, 2021 5:41 AM

Reply
7 replies

May 27, 2021 10:10 AM in response to jm.schvartzman

Hi Jm.Schvartzman,



If the only option it gives you is to stream in HD, then that may mean that this is an issue with the application itself. Check for updates on your Apple TV by following the steps in this article: Update Apple TV software. Once you have confirmed that everything is up to date you may need to try uninstalling the app and reinstalling it.


You can also check your Wi-Fi network settings to be sure that they are set to work best with your products. The steps are located in this article: Recommended settings for Wi-Fi routers and access points.



Cheers.

May 27, 2021 8:21 AM in response to jm.schvartzman

Hey Jm.schvartzman,



Thanks for posting your question in Apple Support Communities!



Would you be willing to provide some additional information so that we are able to best assist you with this issue? What happens when you attempt to stream the 4k video? Do you currently have the 4k version of the Apple TV? If not, what model of Apple TV do you have and has it been updated to the latest software?






Best Wishes.

May 27, 2021 8:33 AM in response to Corrie84

Of course. Using the following:

  • TV: Sony X900F
  • Latest Apple TV 4K 2021
  • 4K video from AppleTV+, Netflix, Disney+ works fine. 4K video when I use the Android TV TNT app to stream the live video feed works fine. When I use the TNT app on the Apple TV it only streams the live feed in HD (grainy and pixelated). Interestingly, non-live shows this works ok after a period of buffering.

Hope that helps


thanks

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AppleTV TNT app not displaying live feed in 4K

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.