You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

broken screen

Hello


my iphone is XS the back screen is broken just the back screen i need to know is it possible to change it and how much does it cost?

Thx

Eman

iPhone XS, iOS 14

Posted on May 26, 2021 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2021 11:55 AM

It is a substantial part if the frame so it means a replacement phone in effect. See “other damage” on this article:

Arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 

1 reply
Question marked as Top-ranking reply

May 26, 2021 11:55 AM in response to ZEEN20

It is a substantial part if the frame so it means a replacement phone in effect. See “other damage” on this article:

Arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 

broken screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.