MacBook Pro keyboard freezes

My keyboard intermittently freezes, not at the same time with all programs, but all programs (InDesign, Safari, Word, et.al) experience the problem. I tried resetting NVRAM, tried safe mode, and ran diagnostics. Nothing works. Help, please!

MacBook Pro 15″, macOS 11.4

Posted on May 26, 2021 2:08 PM

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Posted on May 26, 2021 8:08 PM

How about resetting the SMS? Follow the procedure below, and again, even if you have already tried some of the steps:


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.


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Question marked as Top-ranking reply

May 26, 2021 8:08 PM in response to Steve_A_1

How about resetting the SMS? Follow the procedure below, and again, even if you have already tried some of the steps:


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.


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MacBook Pro keyboard freezes

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