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Babycakes20 Author

Level 1

4 points

iCloud Storage

Hello folks! I’m having trouble with my iCloud storage I bought 200GB about a week ago but it does not show it any advice ?

iPhone XR, iOS 14

Posted on May 26, 2021 3:10 PM

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Top-ranking reply

Level 4

1,185 points

Posted on May 26, 2021 3:12 PM

Hello, I think you're confused about the difference between device storage and iCloud storage?

Please read the following support document -> What's the difference between device storage and iCloud storage? - Apple Support

If the issue is with internal storage, you will need to delete data off your iPhone to gain back memory.

IF the issue is with iCloud - then you can purchase more iCloud storage to backup and sync to the cloud.

Links to refer to:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

What's the difference between device storage and iCloud storage? - Apple Support

Manage your photo and video storage - Apple Support

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1 reply

Top-ranking reply

Level 4

1,185 points

May 26, 2021 3:12 PM in response to Babycakes20

Hello, I think you're confused about the difference between device storage and iCloud storage?

Please read the following support document -> What's the difference between device storage and iCloud storage? - Apple Support

If the issue is with internal storage, you will need to delete data off your iPhone to gain back memory.

IF the issue is with iCloud - then you can purchase more iCloud storage to backup and sync to the cloud.

Links to refer to:

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

What's the difference between device storage and iCloud storage? - Apple Support

Manage your photo and video storage - Apple Support

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iCloud Storage

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