You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a billing problem

I can’t add the payment method in my I phone’ it’s saying your apps store have been disabled

Posted on May 26, 2021 9:14 PM

Reply
3 replies

May 26, 2021 9:34 PM in response to myapplesupportcare

myapplesupportcare Said:

"I have a billing problem: I can’t add the payment method in my I phone’ it’s saying your apps store have been disabled"

-------


You are Locked Out:

Being you are locked out, contact Apple Support, to get back in and download your data.


Visit this Link: If your Apple ID is locked or disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I have a billing problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.