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User profile for user: HarrisonYeo
HarrisonYeo Author
User level: Level 1
20 points

M1 MacBook Air Pink Screen Crashing

I received this M1 MPA a couple days ago. It's a 16RAM version with 7 core GPU. This Mac seems to be constantly crashing every two hours or so showing a pink screen and a reboot. Is there any solution to the issue or should I return it?


Here's the log.


panic(cpu 0 caller 0xfffffe001d411798): "dart-disp0 (0xfffffe2332cbc000): SMMU(SMMU) error: SID 0 PTE invalid exception on read with DVA 0x366c000 (TTBR 0 SEG 0x1 PTE 0x59b) ERROR_STATUS 0x80000004 TIME 0x33be61005ff TTE 0 AXI_ID 0)" Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 20F71 Kernel version: Darwin Kernel Version 20.5.0: Sat May 8 05:10:31 PDT 2021; root:xnu-7195.121.3~9/RELEASE_ARM64_T8101 Fileset Kernelcache UUID: FB10CC0AB8BAC020BC47A50D64476F11 Kernel UUID: 07259C53-9EF7-32FF-821D-8F28A5985DFA iBoot version: iBoot-6723.120.36 secure boot?: YES Paniclog version: 13 KernelCache slide: 0x0000000014238000 KernelCache base: 0xfffffe001b23c000 Kernel slide: 0x0000000014d80000 Kernel text base: 0xfffffe001bd84000 Kernel text exec base: 0xfffffe001be50000 mach_absolute_time: 0x13dea39313 Epoch Time: sec usec Boot : 0x60af03f2 0x000b1d35 Sleep : 0x60af0b7f 0x00036383 Wake : 0x60af0d11 0x00017f36 Calendar: 0x60af1362 0x000eff90 CORE 0 recently retired instr at 0xfffffe001bfc1240 CORE 1 recently retired instr at 0xfffffe001bfc26f4 CORE 2 recently retired instr at 0xfffffe001bfc26f4 CORE 3 recently retired instr at 0xfffffe001bfc26f4 CORE 4 recently retired instr at 0xfffffe001bfc26f8 CORE 5 recently retired instr at 0xfffffe001bfc26f8 CORE 6 recently retired instr at 0xfffffe001bfc26f8 CORE 7 recently retired instr at 0xfffffe001bfc26f8 Panicked task 0xfffffe1667f261f8: 23298 pages, 11 threads: pid 709: installd Panicked thread: 0xfffffe166e7c4cc0, backtrace: 0xfffffe302939f4f0, tid: 35797 lr: 0xfffffe001be9ebe4 fp: 0xfffffe302939f560 lr: 0xfffffe001be9e9c8 fp: 0xfffffe302939f5d0 lr: 0xfffffe001bfc7a70 fp: 0xfffffe302939f5f0 lr: 0xfffffe001bfb92b8 fp: 0xfffffe302939f6a0 lr: 0xfffffe001be577e8 fp: 0xfffffe302939f6b0 lr: 0xfffffe001be9e658 fp: 0xfffffe302939fa40 lr: 0xfffffe001be9e658 fp: 0xfffffe302939fab0 lr: 0xfffffe001c6503e8 fp: 0xfffffe302939fad0 lr: 0xfffffe001d411798 fp: 0xfffffe302939fd40 lr: 0xfffffe001d411270 fp: 0xfffffe302939fdd0 lr: 0xfffffe001d410a5c fp: 0xfffffe302939fe80 lr: 0xfffffe001c57dec0 fp: 0xfffffe302939fec0 lr: 0xfffffe001c5b3dc0 fp: 0xfffffe302939ff20 lr: 0xfffffe001cfbe8c8 fp: 0xfffffe302939ffb0 lr: 0xfffffe001c5a49e0 fp: 0xfffffe302939ffc0 lr: 0xfffffe001bfbbce0 fp: 0xfffffe302939ffe0 lr: 0xfffffe001be5785c fp: 0xfffffe302939fff0 Kernel Extensions in backtrace: com.apple.driver.AppleT8020DART(1.0)[F6E1E036-504F-3FDF-B83B-6732226FF906]@0xfffffe001d40c000->0xfffffe001d413fff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[F784412E-33CC-3859-B0CB-D0A62C9E26CB]@0xfffffe001c7ac000->0xfffffe001c7fbfff dependency: com.apple.driver.IODARTFamily(1)[55309CB3-D624-3B9B-962A-E82571B663FC]@0xfffffe001dee4000->0xfffffe001def7fff com.apple.driver.AppleInterruptController(1.0d1)[E7931F7A-8581-32B7-8A33-394B279B926C]@0xfffffe001cfbc000->0xfffffe001cfbffff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[F784412E-33CC-3859-B0CB-D0A62C9E26CB]@0xfffffe001c7ac000->0xfffffe001c7fbfff last started kext at 730896545: com.apple.filesystems.exfat 1.4 (addr 0xfffffe001bd28000, size 16384) loaded kexts: com.uaudio.driver.UAD2System 9.14.1 com.apple.filesystems.exfat 1.4 com.apple.driver.AppleTopCaseHIDEventDriver 4050.1 com.apple.iokit.SCSITaskUserClient 436.121.1 com.apple.filesystems.autofs 3.0 com.apple.fileutil 20.036.15 com.apple.driver.AppleIntelI210Ethernet 2.3.1 com.apple.iokit.IOBluetoothSerialManager 8.0.5d7 com.apple.driver.AppleBiometricServices 1 com.apple.driver.AppleALSColorSensor 1.0.0d1 com.apple.driver.AppleAOPVoiceTrigger 11.5 com.apple.driver.BCMWLANFirmware4378.Hashstore 1 com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0 com.apple.driver.DiskImages.UDIFDiskImage 493.0.0 com.apple.driver.DiskImages.RAMBackingStore 493.0.0 com.apple.driver.DiskImages.FileBackingStore 493.0.0 com.apple.driver.CoreKDL 1 com.apple.driver.SEPHibernation 1 com.apple.driver.AppleUSBDeviceNCM 5.0.0 com.apple.driver.AppleThunderboltIP 4.0.3 com.apple.filesystems.apfs 1677.120.9 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.nke.l2tp 1.9 com.apple.filesystems.tmpfs 1 com.apple.driver.ApplePMP 1 com.apple.IOTextEncryptionFamily 1.0.0 com.apple.filesystems.hfs.kext 556.100.11 com.apple.security.BootPolicy 1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.driver.AppleSmartIO2 1 com.apple.driver.ApplePMPFirmware 1 com.apple.AppleEmbeddedSimpleSPINORFlasher 1 com.apple.driver.AppleDPDisplayTCON 1 com.apple.driver.AppleTAS5770LAmp 442.26 com.apple.driver.AppleCS42L83Audio 442.26 com.apple.driver.AppleSPMIPMU 1.0.1 com.apple.driver.AppleT8020SOCTuner 1 com.apple.driver.AppleT8103CLPCv3 1 com.apple.AGXG13G 173.28.1 com.apple.driver.AppleAVD 381 com.apple.driver.AppleAVE2 401.73.3 com.apple.driver.AppleJPEGDriver 4.6.0 com.apple.driver.AppleMobileDispH13G-DCP 140.0 com.apple.driver.usb.AppleUSBHostT8103 1 com.apple.driver.AudioDMAController-T8103 1.60.5 com.apple.driver.AppleS5L8960XNCO 1 com.apple.driver.AppleT8103PMGR 1 com.apple.driver.AppleS8000AES 1 com.apple.driver.AppleS8000DWI 1.0.0d1 com.apple.driver.AppleS5L8960XWatchDogTimer 1 com.apple.driver.AppleInterruptController 1.0.0d1 com.apple.driver.AppleT8020DART 1 com.apple.driver.AppleBluetoothModule 1 com.apple.driver.AppleSamsungSerial 1.0.0d1 com.apple.driver.AppleBCMWLANBusInterfacePCIe 1 com.apple.driver.AppleS5L8920XPWM 1.0.0d1 com.apple.driver.AppleS5L8940XI2C 1.0.0d2 com.apple.driver.AppleSPIMC 1 com.apple.driver.AppleT8101 1 com.apple.driver.AppleM68Buttons 1.0.0d1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.usb.AppleUSBUserHCI 1 com.apple.iokit.IOKitRegistryCompatibility 1 com.apple.iokit.EndpointSecurity 1 com.apple.driver.AppleDiskImages2 1 com.apple.AppleSystemPolicy 2.0.0 com.apple.nke.applicationfirewall 311 com.apple.kec.InvalidateHmac 1 com.apple.driver.AppleHIDKeyboard 224 com.apple.driver.AppleHSBluetoothDriver 4050.1 com.apple.driver.IOBluetoothHIDDriver 8.0.5d7 com.apple.driver.AppleActuatorDriver 4440.3 com.apple.driver.AppleMultitouchDriver 4440.3 com.apple.kext.triggers 1.0 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.driver.usb.cdc 5.0.0 com.apple.driver.AppleUSBAudio 405.39 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.iokit.IOFireWireFamily 4.8.3 com.apple.iokit.IOAudioFamily 300.6.1 com.apple.vecLib.kext 1.2.0 com.apple.iokit.IOAVBFamily 940.4 com.apple.plugin.IOgPTPPlugin 985.2 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.driver.AppleMesaSEPDriver 100.99 com.apple.iokit.IOBiometricFamily 1 com.apple.driver.AppleThunderboltDPOutAdapter 8.1.4 com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1 com.apple.driver.AppleAOPAudio 16.2 com.apple.driver.DiskImages.KernelBacked 493.0.0 com.apple.driver.AppleTrustedAccessory 1 com.apple.driver.AppleSEPHDCPManager 1.0.1 com.apple.iokit.AppleSEPGenericTransfer 1 com.apple.driver.usb.networking 5.0.0 com.apple.driver.IOBluetoothHostControllerPCIeTransport 8.0.5d7 com.apple.iokit.IOBluetoothHostControllerTransport 8.0.5d7 com.apple.driver.AppleConvergedIPCOLYBTControl 1 com.apple.driver.AppleConvergedPCI 1 com.apple.driver.AppleBluetoothDebug 1 com.apple.driver.AppleBTM 1.0.1 com.apple.driver.AppleThunderboltDPInAdapter 8.1.4 com.apple.driver.AppleThunderboltDPAdapterFamily 8.1.4 com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4 com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1 com.apple.driver.AppleXsanScheme 3 com.apple.nke.ppp 1.9 com.apple.driver.AppleDCPDPTXProxy 1.0.0 com.apple.driver.AppleHIDTransportSPI 4400.35 com.apple.driver.AppleHIDTransport 4400.35 com.apple.driver.AppleInputDeviceSupport 4400.35 com.apple.driver.AppleBSDKextStarter 3 com.apple.driver.DCPDPFamilyProxy 1 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0 com.apple.driver.AppleSPU 1 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.driver.AppleNANDConfigAccess 1.0.0 com.apple.AGXFirmwareKextG13GRTBuddy 173.28.1 com.apple.AGXFirmwareKextRTBuddy64 173.28.1 com.apple.driver.AppleHPM 3.4.4 com.apple.driver.AppleCSEmbeddedAudio 442.26 com.apple.driver.AppleEmbeddedAudio 442.26 com.apple.iokit.AppleARMIISAudio 80.34.1 com.apple.driver.AppleStockholmControl 1.0.0 com.apple.driver.AppleDialogPMU 1.0.1 com.apple.driver.ApplePassthroughPPM 3.0 com.apple.iokit.IOGPUFamily 21.11 com.apple.driver.AppleH11ANEInterface 4.75.0 com.apple.driver.AppleH13CameraInterface 3.55.0 com.apple.driver.AppleH10PearlCameraInterface 16.15.1 com.apple.driver.DCPAVFamilyProxy 1 com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0 com.apple.driver.AppleDCP 1 com.apple.driver.AppleFirmwareKit 1 com.apple.iokit.IOMobileGraphicsFamily 343.0.0 com.apple.driver.AppleSPMI 1.0.1 com.apple.driver.AppleUSBXDCIARM 1.0 com.apple.driver.AppleUSBXDCI 1.0 com.apple.iokit.IOUSBDeviceFamily 2.0.0 com.apple.driver.usb.AppleUSBXHCIARM 1 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.AppleEmbeddedUSBHost 1 com.apple.driver.usb.AppleUSBHub 1.2 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleT8103TypeCPhy 1 com.apple.driver.AppleSART 1 com.apple.driver.ApplePMGR 1 com.apple.driver.watchdog 1 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.driver.AppleDisplayCrossbar 1.0.0 com.apple.iokit.IODisplayPortFamily 1.0.0 com.apple.driver.AppleTypeCPhy 1 com.apple.driver.AppleThunderboltNHI 7.2.8 com.apple.driver.AppleT8103PCIeC 1 com.apple.iokit.IOThunderboltFamily 9.3.2 com.apple.driver.ApplePIODMA 1 com.apple.driver.AppleT8103PCIe 1 com.apple.driver.AppleMultiFunctionManager 1 com.apple.driver.AppleEmbeddedPCIE 1 com.apple.driver.AppleBluetoothDebugService 1 com.apple.driver.AppleBCMWLANCore 1.0.0 com.apple.iokit.IO80211FamilyV2 1200.12.2b1 com.apple.driver.IOImageLoader 1.0.0 com.apple.driver.corecapture 1.0.4 com.apple.driver.AppleMCA2-T8103 540.10 com.apple.driver.AppleGPIOICController 1.0.2 com.apple.driver.AppleFireStormErrorHandler 1 com.apple.driver.AppleMobileApNonce 1 com.apple.iokit.IOTimeSyncFamily 985.2 com.apple.driver.DiskImages 493.0.0 com.apple.iokit.IOGraphicsFamily 585.1 com.apple.iokit.IOBluetoothFamily 8.0.5d7 com.apple.iokit.IOBluetoothPacketLogger 8.0.5d7 com.apple.driver.FairPlayIOKit 68.7.1 com.apple.iokit.CoreAnalyticsFamily 1 com.apple.driver.AppleSSE 1.0 com.apple.driver.AppleSEPKeyStore 2 com.apple.driver.AppleUSBTDM 511.120.2 com.apple.iokit.IOUSBMassStorageDriver 184.121.1 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOSCSIBlockCommandsDevice 436.121.1 com.apple.iokit.IOSCSIArchitectureModelFamily 436.121.1 com.apple.driver.AppleIPAppender 1.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.RTBuddy 1.0.0 com.apple.driver.AppleEmbeddedTempSensor 1.0.0 com.apple.driver.AppleARMPMU 1.0 com.apple.iokit.IOAccessoryManager 1.0.0 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.4 com.apple.iokit.IOSerialFamily 11 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.AppleA7IOP 1.0.2 com.apple.driver.IOSlaveProcessor 1 com.apple.driver.AppleBiometricSensor 2 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.AUC 1.0 com.apple.iokit.IOAVFamily 1.0.0 com.apple.iokit.IOHDCPFamily 1.0.0 com.apple.iokit.IOCECFamily 1 com.apple.iokit.IOAudio2Family 1.0 com.apple.driver.AppleEmbeddedAudioLibs 1.17 com.apple.driver.AppleFirmwareUpdateKext 1 com.apple.driver.AppleM2ScalerCSCDriver 265.0.0 com.apple.iokit.IOSurface 290.8.1 com.apple.driver.IODARTFamily 1 com.apple.security.quarantine 4 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.kext.CoreTrust 1 com.apple.security.AppleImage4 3.0.0 com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1 com.apple.driver.AppleARMPlatform 1.0.2 com.apple.iokit.IOStorageFamily 2.1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.iokit.IOReportFamily 47 com.apple.kec.pthread 1 com.apple.kec.corecrypto 11.1 com.apple.kec.Libm 1 ** Stackshot Succeeded ** Bytes Traced 289830 (Uncompressed 721344) **


MacBook Air (2020 or later)

Posted on May 26, 2021 8:42 PM

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User profile for user: PRP_53
PRP_53
User level: Level 10
94,789 points

Posted on May 27, 2021 4:12 AM

Apple silicon - Safe Mode

  1. Shut down your Mac.
  2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
  3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
  4. Log in to your Mac. You might be asked to log in again.


And Test if the crashing continues. If not - there might be a User Account issue


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User profile for user: onurgecer
onurgecer
User level: Level 1
12 points

Nov 4, 2021 1:32 PM in response to HarrisonYeo

Thank you so much for sharing this. I’ve been experiencing the same kernel panic issue on my 3 weeks old Mac air m1, couldn’t update to Monterey, took the device to service for two times, was about to lose my hope. Then I did this and managed to update to Monterey. Hope kernel panics don’t occur again.. Also I realized that on Monterey there isn’t that “Mirror Displays” box to uncheck, so maybe Apple was aware of this bug and intentionally remove it with update? Who knows.. I hope other people experiencing the same issue see this solution.

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User profile for user: vangrime
vangrime
User level: Level 1
8 points

Nov 15, 2021 1:21 PM in response to HarrisonYeo

MBP refurb 2020. I've had this happen daily in all kinds of software contexts. Editing code, watching videos, using finder. I haven't connected a single peripheral device (wired or bluetooth). It happens plugged into power and unplugged.


For me, I think it's bad hardware. It happens sometimes. :(

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User profile for user: milosmilere
milosmilere
User level: Level 1
8 points

Nov 16, 2021 1:11 PM in response to vangrime

The pink screen followed by a reboot is caused when the M1 Macbook is connected to an external display and in clamshell mode.

I have tried two different hubs and connecting the Apple Thunderbolt displays directly to the M1 Macbook, and it also happens.

I think it is related to the Mac going into sleep mode. I don't let the Mac go to sleep mode by activating an anti-sleep app called Theine and leaving the Mac lid open.

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User profile for user: vangrime
vangrime
User level: Level 1
8 points

Nov 16, 2021 1:34 PM in response to milosmilere

That’s not the case for all machines. When I said I had not a single peripheral attached, that included monitors. No other hardware whatsoever. Also independent of being plugged in and charging.


I’m not sure whether clamshell mode refers to lid closed or open; in my experience a clamshell can do both :) but for me, since I’ve been using it exclusively as a laptop, mine is open.

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User profile for user: danielcaines1994
danielcaines1994
User level: Level 1
8 points

Nov 24, 2021 7:24 AM in response to HarrisonYeo

This issue has happened with me, however, I am out of the 14 day 'cool off' period for consumers.


On multiple occasions I've had the issue where my laptop has crashed, showed a black screen - with blocks of pixelated pink and then its rebooted and restarted.


This was purchased around 2-3 months ago (MacBook Pro 13" with the M1 Chip)... What should I do to prevent this happening again or should I also request a return/swap?


Thanks,


Danny

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User profile for user: Schizanthus
Schizanthus
User level: Level 1
8 points

Dec 24, 2021 1:14 AM in response to Eric Knorpp

It’s been one year since i bought my M1 MacBook Air (8 core/16gb). I’ve already updated to 11.6 few weeks ago, and yesterday pink screen crash happened first time :( I was just watching netflix, no other tab, no other app, just netflix.. I don’t know what to do, apple services are terrible in my country

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User profile for user: AliceSitar
AliceSitar
User level: Level 1
4 points

Aug 28, 2021 4:32 AM in response to rdbstl

I also get a pink crash screen... I did set up this mac from a previous back up. I really don't want to set it up again :(

Here's the report content -

EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-28 14:18:42 Download EtreCheckPro from https://etrecheck.com Runtime: 2:04 Performance: Excellent Problem: Computer is restarting Description: Iâ m getting a pink crash screen then reboot. Happens randomly. I have initialized this mac from a previous mac backup I had. Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 56 Video Information: Apple M1 Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 373 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 19.95 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 19.95 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 449 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 2.05 GB used) disk3s4 - Update (APFS) (Shared - 590 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 209.90 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 2.05 GB used) disk2s2 - Update (APFS) (Shared - 29 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 8 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 373 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1 [APFS Container] 245.11 GB (Shared - 19.95 GB used, 8.81 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Partitions: disk3s1s1 disk3s1s1 - Macintosh HD [APFS Snapshot] 245.11 GB (Shared - 19.95 GB used, 9.48 GB available, 8.81 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 245.11 GB (Shared - 449 MB used, 8.81 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 245.11 GB (Shared - 590 MB used, 8.81 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 245.11 GB (Shared - 209.90 GB used, 9.48 GB available, 8.81 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 245.11 GB (Shared - 3.22 GB used, 8.81 GB free) APFS Mount point: /System/Volumes/VM Network: Interface usbmodem1410: MT65xx Preloader Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en9: Apple USB Ethernet Adapter Interface en6: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: iPhone Interface en7: Bluetooth PAN 2 Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 32.19 GB available System Software: macOS Big Sur 11.5 (20G71) Time since boot: About 2 days Notifications: Slack.app 78 notifications WhatsApp.app 33 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.serviio.server.plist Executable: /bin/bash '/Library/Application Support/Serviio/bin/serviio.sh' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.prey.agent.plist Executable: /usr/local/lib/prey/current/bin/prey Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.displaylink.displaylinkmanager.plist Executable: /Library/PrivilegedHelperTools/DisplayLink/DisplayLinkManager Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.displaylink.useragent-prelogin.plist Executable: /Library/PrivilegedHelperTools/DisplayLink/DisplayLinkUserAgent.bundle/Contents/MacOS/DisplayLinkUserAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.displaylink.useragent.plist Executable: /Library/PrivilegedHelperTools/DisplayLink/DisplayLinkUserAgent.bundle/Contents/MacOS/DisplayLinkUserAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.tunnelbear.mac.tbeard.plist Executable: /Library/PrivilegedHelperTools/com.tunnelbear.mac.tbeard Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Apps: 18 Old Applications: 108 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] DisplayLinkDriver.kext - com.displaylink.driver.DisplayLinkDriver (DisplayLink Corp, 4.0.0 b (84507) - SDK 10.11) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 209 Apple tasks [Running] 114 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 216 Apple tasks [Running] 99 Apple tasks [Other] One Apple task Launch Daemons: [Running] PT.updd.plist (? 0 - installed 2016-11-24) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-08-12) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-01-23) [Running] com.displaylink.displaylinkmanager.plist (? a65a6fcd - installed 2017-09-09) [Loaded] com.mobikin.AndroidDataRecoveryHelper.plist (UUMART LIMITED - installed 2018-06-26) [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2021-07-17) [Other] com.prey.agent.plist (? 5687e286 - installed 2019-05-05) [Loaded] com.prey.owl.plist (Prey, Inc. - installed 2019-05-05) [Running] com.tunnelbear.mac.tbeard.plist (? b9236302 - installed 2017-02-26) [Running] me.hide.vpnhelper.plist (EVENTURE LTD. - installed 2020-11-02) [Running] org.serviio.server.plist (? 16e32f40 - installed 2020-01-01) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-08-12) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2018-08-12) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-09-27) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-08-29) [Not Loaded] com.displaylink.useragent-prelogin.plist (? fd7d3eb2 - installed 2017-09-09) [Running] com.displaylink.useragent.plist (? 634b9508 - installed 2017-09-09) User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-08-12) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-09-27) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-06-30) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-06-30) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-12-11) [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2017-02-26) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-01-01) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2021-08-16) Application /Applications/Backup and Sync.app [Running] DashlaneAgent (Dashlane - installed 2021-07-24) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app [Not Loaded] DashlaneAutoStartHelper (Dashlane - installed 2021-07-24) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app [Running] Flux (Michael Herf - installed 2021-04-11) Application /Applications/Flux.app [Running] Google Chrome (Google, Inc. - installed 2021-08-17) Application /Applications/Google Chrome.app [Not Loaded] HandShakerAgent (App Store - installed 2018-12-29) Modern Login Item /Applications/HandShaker.app/Contents/Library/LoginItems/HandShakerAgent.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-10) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2020-05-18) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] Slack Login Helper (App Store - installed 2021-08-25) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2021-08-20) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] NIHardwareAgent (Native Instruments GmbH - installed 2021-07-17) Application /Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-14) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-08-12) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-14) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-07-26) Safari Extensions: SafariExtensionDMG (Dashlane - installed 2021-07-24) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.96 (1 min ago) 2.27 (5 min ago) 2.48 (15 min ago) Nominal I/O speed: 9.26 MB/s File system: 7.33 seconds Write speed: 601 MB/s Read speed: 2571 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 12 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (85) 34.98 % (Google, Inc.) WindowServer 23.94 % (Apple) EtreCheckPro 23.10 % (Etresoft, Inc.) Google Chrome 20.00 % (Google, Inc.) Exodus Helper (GPU) 14.84 % (Exodus Movement Inc) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (85) 6.65 GB (Google, Inc.) Exodus Helper (Renderer) (11) 693 MB (Exodus Movement Inc) Spotify Helper (Renderer) 536 MB (Spotify) WhatsApp Helper (Renderer) (2) 492 MB (WhatsApp Inc.) Google Chrome 416 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 2 MB / 2 MB (Apple) Spotify 2 MB / 71 KB (Spotify) java 459 KB / 47 KB (? - /Library/Application Support/Serviio/jre/Contents/Home/bin) netbiosd 316 KB / 23 KB (Apple) apsd 40 KB / 72 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome 8 (Google, Inc.) WindowServer 7 (Apple) Exodus Helper (GPU) 7 (Exodus Movement Inc) Exodus Helper (Renderer) (11) 5 (Exodus Movement Inc) Google Chrome Helper (GPU) 4 (Google, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 15 MB Used RAM: 15.38 GB Cached files: 624 MB Available RAM: 639 MB Swap Used: 1.60 GB Software Installs (past 60 days): Install Date Name (Version) 2021-07-06 GarageBand (10.4.3) 2021-07-06 Keynote (11.1) 2021-07-06 Numbers (11.1) 2021-07-11 iMovie (10.2.5) 2021-07-14 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-07-17 Traktor Pro 3 (3.5.0 270) 2021-07-24 RosettaUpdateAuto (1.0.0.0.1.1626417930) 2021-07-24 macOS 11.5 (11.5) 2021-08-08 Zoom (5.7.4.898) 2021-08-25 XProtectPlistConfigData (2150) 2021-08-25 MRTConfigData (1.82) 2021-08-25 Slack (4.19.0) Clean up: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found Diagnostics Information (past 7-30 days): 2021-08-22 20:48:32 WindowServer - High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer


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M1 MacBook Air Pink Screen Crashing

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