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Apple Music won't let me add payment

This is the first time I'm using Apple Music so I'm trying to sign up with the free trial, but every time I try to add a payment method the screen "freezes" where it lets me click done a bunch of times but nothing happens. I've tried it on both my macbook and iphone even after restarting and the same thing keeps happening. What do I do?

Posted on May 27, 2021 2:37 AM

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Question marked as Top-ranking reply

Posted on May 27, 2021 8:02 PM

Hi meepersx,


Welcome to the Apple Community where some of us do our best to help each other.


Seems the Apple ID account is where all the payment method info. for Apple Music, TV etc and other Apple Services is stored.


If you want to check your payment methods are ok:

Learn what forms of payment you can use to buy music, movies, apps, books, iCloud storage and more … 

(… if needed: scroll down to find your country or region).

https://support.apple.com/en-au/HT202631


Apple Support has an article on how to

"Join Apple Music"

https://support.apple.com/en-us/HT204930


Hope there is something helpful to you here :)

1 reply
Question marked as Top-ranking reply

May 27, 2021 8:02 PM in response to meepersx

Hi meepersx,


Welcome to the Apple Community where some of us do our best to help each other.


Seems the Apple ID account is where all the payment method info. for Apple Music, TV etc and other Apple Services is stored.


If you want to check your payment methods are ok:

Learn what forms of payment you can use to buy music, movies, apps, books, iCloud storage and more … 

(… if needed: scroll down to find your country or region).

https://support.apple.com/en-au/HT202631


Apple Support has an article on how to

"Join Apple Music"

https://support.apple.com/en-us/HT204930


Hope there is something helpful to you here :)

Apple Music won't let me add payment

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