my iphone 12 is locked and i cannot unlock it and it will not connect to my iTunes please help
my phone is locked and i cannot get back in and it will not connect to Itunes, please help
iPhone 12, iOS 14
User profile for user:
KMB_12
User level:
Community Specialist
Hello NicholasBrendanHerps,
Welcome to Apple Support Communities. We're happy to help with this trouble you're having with your iPhone 12. First, follow the steps here to resolve this issue with the iPhone not connecting to iTunes:
If your computer doesn't recognize your iPhone, iPad, or iPod
Once you can connect to iTunes, use the guidance here to regain access to your iPhone:
If you forgot the passcode on your iPhone, or your iPhone is disabled
Feel free to reach back out if you have any questions.
Good luck!