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My wife and I have purchased Apple devices this year and were promised Apple TV free for a year. We keep getting billed for it. Please correct the billings

How do I get this corrected?

Apple Watch Series 6, watchOS 7

Posted on May 28, 2021 4:57 AM

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Question marked as Top-ranking reply

Posted on May 28, 2021 9:18 AM

The offer is for Apple TV+, not for Apple TV. The offer has to be redeemed to get it, within 3 months. An Apple TV+ subscription does not give you free access to the iTunes Store movies and TV shows catalog; that will have to be payed for separately.


Apple Watch is not an eligible device for the promotional offer for Apple TV+. The offer is combined with the purchase of a new iPhone, iPad, iPod touch, Apple TV box, or Mac.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

1 reply
Question marked as Top-ranking reply

May 28, 2021 9:18 AM in response to MandoFL

The offer is for Apple TV+, not for Apple TV. The offer has to be redeemed to get it, within 3 months. An Apple TV+ subscription does not give you free access to the iTunes Store movies and TV shows catalog; that will have to be payed for separately.


Apple Watch is not an eligible device for the promotional offer for Apple TV+. The offer is combined with the purchase of a new iPhone, iPad, iPod touch, Apple TV box, or Mac.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

My wife and I have purchased Apple devices this year and were promised Apple TV free for a year. We keep getting billed for it. Please correct the billings

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