Problems while transferring data to new phone

I just got my 256 GB iPhone 12 and am transferring data from my 256GB iPhone 10. My iPhone 10 is nearly full because I have lots of media. The transfer has been going on for 9+ hours and the bar on the screen shows no progress, but when I tell it to Cancel, it asks me if I want to cancel the transfer--so the phones are not locked up. Is it possible that a phone that is nearly full of data would take this long to transfer? I think something is wrong because the progress bar shows no progress. Should I start over?

iPhone 12

Posted on May 28, 2021 6:02 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problems while transferring data to new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.