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iPhone dilemma

I’m having trouble receiving calls and text from one person. The number has not been blocked and up to 2 weeks ago this was not an issue

iPhone 8 Plus, iOS 14

Posted on May 28, 2021 8:00 AM

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Question marked as Best answer

Let’s try to narrow down the problem:

  • Is the number in your contacts?
  • Do you have Settings/Phone/Silence Unknown Callers on or off?
  • For texts, are they being sent as iMessages from another iPhone, or SMS from a non-iPhone?
  • Do you see the missed calls in Phone/Recents?
  • Do you have a call blocking app from your carrier installed on your phone, or any other spam call blocking app such as Nomorobo installed?



Posted on May 28, 2021 8:30 AM

3 replies
Question marked as Best answer

May 28, 2021 8:30 AM in response to Littlecindyg

Let’s try to narrow down the problem:

  • Is the number in your contacts?
  • Do you have Settings/Phone/Silence Unknown Callers on or off?
  • For texts, are they being sent as iMessages from another iPhone, or SMS from a non-iPhone?
  • Do you see the missed calls in Phone/Recents?
  • Do you have a call blocking app from your carrier installed on your phone, or any other spam call blocking app such as Nomorobo installed?



May 28, 2021 11:16 AM in response to Littlecindyg

If the missed calls are not in Phone/Recents then the call is not getting to your phone. Contact your carrier; either they are blocking it or not routing it correctly.


Can you call the number that isn’t reaching you?


Regarding the text not getting to you, are they being sent as iMessages, or as SMS? Ask the sender whether the bubble is green (SMS) or blue (iMessage). Also, if imessages are they addressed to your phone number or to your email address?




iPhone dilemma

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