You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
My phone is out of storage and it doesn't allow me to delete my photos and videos, so i tried to delete some apps, the storage space doesn't seems to change even if i deleted 4 apps. I then tried to off it (thinking to restart) but now it is stuck at the black apple and white screen. I tried to connect to iTunes but it would not connect.
Please help. I need to keep my data.
Thanks
iPhone 7, iOS 13
I think your phone may be dead. I hope you did your weekly backups or had set iCloud automatic backup.
Contact Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
Or visit an Apple Genius Bar
I think your phone may be dead. I hope you did your weekly backups or had set iCloud automatic backup.
Contact Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
Or visit an Apple Genius Bar
Filling up the storage 100% can brick the phone.
Use a Mac, not PC, to do this.
Work all through it.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup
I did use a mac, it could not detect. Can't even go to recovery mode, least said restore or reset.
Out of space and wouldn't start up
