Ios update 14.6

Did 14.6 ios update on my iPad and now my email does not work. Anyone else having this issue? I do not know what to do.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on May 28, 2021 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2021 12:10 PM

For older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer, larger screen iPad models, without a Home button, try the new hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.


1. Press and Release the Volume Up button.


2. Then immediately Press and Release the Volume Down button.


3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Best of Luck to You!

4 replies
Question marked as Top-ranking reply

May 28, 2021 12:10 PM in response to Fionaabona

For older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer, larger screen iPad models, without a Home button, try the new hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.


1. Press and Release the Volume Up button.


2. Then immediately Press and Release the Volume Down button.


3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Best of Luck to You!

Jun 4, 2021 12:43 PM in response to LotusPilot

Same problem. iPad pro wifi + cellular 2016

Error message states "Cannot Get Mail. The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info in Mail settings"

In Mail settings there is no error notification and information is correct.

No place to correct/update a password though these did not change between yesterday and today.

I also cannot get mail on my work 'outlook' account.

Both worked prior to the 14.6 update.

Both still work on my iphone 8 which has been updated.

I have repeated the update - through iTunes

I have not yet deleted and re-entered the gmail accounts

thank you for the assistance

David

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ios update 14.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.