iCloud storage

I need to add my new debit card to upgrade my iCloud storage but it wasn’t accepted???

Posted on May 28, 2021 8:40 PM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2021 8:51 PM

dance066 Said:

"iCloud storage: I need to add my new debit card to upgrade my iCloud storage but it wasn’t accepted???"

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Verify they Payment Method:

See if this is an option for use. Go Here: Payment methods that you can use with your Apple ID - Apple Support


Whom to Contact:

A. Contact your Bank:

If it is not going through, then contact your financial institution(i.e. bank) for assistance, as it might be seen as a scam (though that may not be the case).

and/Or...

B. Contact Apple Support:

You can also contact Apple Support, asking them for assistance with this. If desired, request a screensharing session with them. Doing so, they can easily run you through the fix, as they will be seeing this from your perspective.

Apple’s Contact Information:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

May 28, 2021 8:51 PM in response to dance066

dance066 Said:

"iCloud storage: I need to add my new debit card to upgrade my iCloud storage but it wasn’t accepted???"

-------


Verify they Payment Method:

See if this is an option for use. Go Here: Payment methods that you can use with your Apple ID - Apple Support


Whom to Contact:

A. Contact your Bank:

If it is not going through, then contact your financial institution(i.e. bank) for assistance, as it might be seen as a scam (though that may not be the case).

and/Or...

B. Contact Apple Support:

You can also contact Apple Support, asking them for assistance with this. If desired, request a screensharing session with them. Doing so, they can easily run you through the fix, as they will be seeing this from your perspective.

Apple’s Contact Information:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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